Shipping Delivery
Contact Information
Email:
support@velyqua.com
Processing Time
At Velyqua, every order is carefully processed before shipment.
Orders are typically processed within:
1–3 business days
after payment confirmation.
Shipping Fees
Shipping fees are calculated based on the destination and order details.
The exact shipping cost will be displayed at checkout before payment.
Free shipping promotions may be available from time to time and will be shown on our website when applicable.
Shipping Time
After your order has been processed, estimated delivery times are:
United States
Estimated delivery:
5–10 business days
International Orders
Estimated delivery:
7–15 business days
depending on destination and local delivery conditions.
Shipping Locations
We currently ship to customers worldwide.
Shipping availability may vary depending on destination.
Tracking Information
Once your order has shipped, you will receive a confirmation email containing your tracking information.
Please allow up to 48 hours for tracking updates to appear.
Important Notes
Delivery times may be affected by:
• Weather conditions
• Carrier delays
• Holidays
• Customs processing (international orders)
Incorrect Address
Customers are responsible for providing accurate shipping information.
If you notice an incorrect address, please contact us as soon as possible.
We will do our best to assist before the order ships.
Order Changes and Cancellations
If you need to change or cancel your order, please contact us as soon as possible.
Once an order has been shipped, changes or cancellations may no longer be possible.
Thank you for choosing Velyqua.